8h88 Terms & Conditions

1.1 General Introduction

These Terms and Conditions ("Terms") form a legal agreement between 8h88 ("Platform", "we", "our") and the user ("you", "member"). 8h88 is an online gaming platform that provides live casino, slots, cricket betting, and other gaming services for players in Bangladesh.

These Terms apply to use of the website, mobile version, and any digital platform operated by 8h88. By using the services, you confirm that you have understood these Terms and agree to comply with them.

1.2 Key Definitions

• Platform: The 8h88 website and all associated digital services.
• Account: Your personal gaming account created through registration.
• Balance: The amount of funds held in your account.
• Bonus: Any promotional funds or benefits granted by 8h88.
• Wagering Requirement: The obligation to place a specified amount in bets before bonus funds can be withdrawn.
• KYC: Know Your Customer — the identity verification process.

2.1 Age Limit & Eligibility

To use 8h88, you must meet the following conditions:

• You must be at least 21 years of age. Opening an account by a minor is strictly prohibited.
• You must register an account using your own name and personal details.
• Each person may hold only one account. Maintaining multiple accounts is strictly prohibited.
• You must provide accurate and valid personal information.

2.2 Registration Process

During registration, you must provide your correct name, date of birth, mobile number, and payment details. Any errors in the information provided may cause withdrawal requests to be blocked in the future. If you need to update your details, please contact the support team.

2.3 Account Security

It is entirely your responsibility to keep your login password and account secure. Do not share your account credentials with any third party. If you suspect unauthorized access to your account, notify the support team immediately.

3.1 KYC Verification

8h88 reserves the right to verify the identity of all users. We may request identification from you in the following circumstances:

• When you submit your first large withdrawal request.
• When unusual activity is detected on your account.
• When ownership of a payment method needs to be confirmed.
• As part of a routine security review.

3.2 Required Documents

For verification, you may be asked to provide one or more of the following documents:

• National ID Card (NID) — clear photos of both sides.
• Passport — clear photo of the data page.
• Birth registration certificate (where applicable).
• Proof of ownership of the payment method (screenshot or statement).

4.1 Deposit Rules

The following payment methods can be used to deposit at 8h88: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank).

• Minimum deposit amount: ৳200 per method.
• Deposits must be made only from a payment account registered in your own name.
• Depositing on behalf of a third party or using funds from a third party is prohibited.
• Keep the transaction reference number as proof of your deposit.

4.2 Withdrawal Rules

Withdrawal requests will be processed under the following conditions:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals will only be made to the same payment method used for the deposit.
• Standard processing time: 15 minutes to 2 hours.
• Completed KYC verification speeds up withdrawals.
• Funds earned from a bonus cannot be withdrawn until the wagering requirement for that bonus has been met.

5.1 Welcome Bonus

New members making their first deposit at 8h88 will receive a 100% bonus, up to a maximum of ৳20,000.

• Example: Deposit ৳1,000 and receive ৳1,000 bonus → total balance ৳2,000.
• Example: Deposit ৳42,000 and receive the maximum bonus of ৳20,000 → total balance ৳62,000.

5.2 Wagering Requirement

To unlock the welcome bonus, a 25x wagering requirement must be met. Wagering is calculated based only on the bonus amount — not on the deposit amount.

• Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before funds earned from the bonus can be withdrawn.

5.3 General Bonus Terms

• Bonus offers apply to one account, one device, and one household only.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
• If bonus abuse is suspected, 8h88 reserves the right to cancel the bonus.
• Each promotion has a set expiry date; unused bonuses will be cancelled once the period ends.
• Bonus offers may be changed or cancelled — members will be notified.

5.4 VIP Program

The 8h88 VIP program has four tiers. Weekly cashback is provided at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

VIP tier is determined based on your gaming activity and consistency. You can find out the specific criteria for moving up a tier by contacting the support team.

6.1 General Gaming Rules

All gaming activity on 8h88 is governed by the following rules:

• Bets can only be placed using a valid account balance.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game result remains undetermined due to a technical error, 8h88 reserves the right to void that round and refund the stake.
• In the event of a technical error in a game provider's server or software, the game provider's decision is final.

6.2 Sports Betting Rules

For all sports betting including cricket, football, and kabaddi:

• Betting odds may change at any time; the odds at the time the bet is confirmed will apply.
• If an event is cancelled or postponed, bets are generally voided and stakes returned.
• In live betting, bets may be rejected due to network delays.
• 8h88 reserves the right to void bets on events linked to match-fixing or any other misconduct.

6.3 Maximum Win Limits & Restrictions

8h88 reserves the right to impose limits on a single bet or total winnings within a specific period under certain circumstances. These limits may change and members will be informed where applicable.

7.1 Strictly Prohibited Activities

The following actions are strictly prohibited and may result in account termination and balance forfeiture:

• Creating multiple accounts or attempting to collect bonuses from more than one account.
• Using fraudulent techniques, bots, automated software, or hacking tools.
• Intentionally exploiting errors or vulnerabilities in the game software.
• Money laundering or depositing funds obtained from illegal sources.
• Attempting to gain unauthorized access to other members' accounts.
• Placing coordinated bets with the intention of circumventing bonus terms ("arbitrage betting").
• Using a false identity or a third party's payment account.

8.1 Closure by 8h88

8h88 reserves the right to suspend or terminate your account in the following circumstances:

• Violation of any clause of the Terms and Conditions.
• Suspicion of fraudulent or illegal activity.
• Failure to complete KYC verification or providing false information.
• No activity on the account for an extended period (as per the inactive account policy).

8.2 Closure by Member

You may request to close your account at any time. Please contact the support team to do so. Any valid balance should be withdrawn before the account is closed.

8.3 Self-Exclusion

As part of responsible gaming, you may request to exclude yourself from the platform for a set period or permanently. Upon such a request, 8h88 will act promptly.

9.1 Nature of the Service

8h88 is an entertainment gaming platform. There is no guarantee of regular or assured income from gaming. All games carry the possibility of winning or losing, and outcomes are never certain.

9.2 Technical Issues

8h88 is not liable for any loss caused by internet disconnection, technical errors, or third-party service failures. However, we always strive to resolve any issues promptly.

9.3 Third-Party Content

8h88 features games from various game providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, Ezugi, and others). The respective game provider is responsible for the quality and performance of those games.

10.1 Data Collection & Use

8h88 collects information related to your registration and transactions. This information is used only for the following purposes:

• Account management and identity verification.
• Transaction processing and fraud prevention.
• Providing customer support.
• Meeting legal obligations.

10.2 Data Security

8h88 uses SSL encryption and advanced security technology to keep your personal and financial information secure. Your information is not sold to third parties.

For more details, please read our Privacy Policy.

11.1 Responsible Gaming Policy

8h88 is firmly committed to responsible gaming. We never present gaming as a source of income. Gaming is for entertainment purposes only.

This platform is for users aged 21 and above only. We are committed to preventing minors from creating accounts and gaming.

11.2 Self-Control Tools

8h88 provides the following control features for members:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Time Limit: The ability to restrict continuous gaming time.
• Cooling-off: A break from the account for a specified period.
• Self-Exclusion: The option for permanent or long-term exclusion.

Contact the support team to use these features. For more information, visit our Responsible Gaming page.

12.1 Changes to Terms and Conditions

8h88 reserves the right to change or update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the new Terms and Conditions.

12.2 Applicable Law

These Terms and Conditions are governed by the principles of fairness, integrity, and fair play. Any disputes will be addressed through mutual discussion.

12.3 Support & Contact

If you have any questions or need clarification about these Terms and Conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 — support is provided in both Bengali and English.